> ## Documentation Index
> Fetch the complete documentation index at: https://www.ayrshare.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# What kind of support does Ayrshare offer?

Ayrshare offers comprehensive support via the web chat interface and [email](mailto:support@ayrshare.com).
Most support tickets are quickly addressed within hours, general expectations for ticket responses from the support team are as follows:

| Plan       | Support Response Times |
| :--------- | :--------------------- |
| Enterprise | 2 business days        |
| Business   | 5 business days        |
| Premium    | 10 business days       |
| Basic      | n/a                    |

For security, only [registered team members](/multiple-users/manage-user-profiles#team-members-contacting-support) may contact support on behalf of a business.

If your business requires a higher level of support, please contact your account representative to learn more about the Enterprise plans.