> ## Documentation Index
> Fetch the complete documentation index at: https://www.ayrshare.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Fix Facebook/Instagram "Unsupported Request" Error

> Resolve the Facebook or Instagram "Unsupported Request" error in Ayrshare with steps to fix the permissions, tokens, and account settings behind the message.

If you receive an Instagram or Facebook error: "Unsupported request - method type: post" this could be due to a bug at Facebook. A possible fix is enabling the Facebook **Off-Facebook Activity** feature and then reconnect Ayrshare with Facebook.

The Off-Facebook permission allows other websites to publish on your or your users' behalf.

Please see the following steps to correct.

1. On a desktop login to [facebook.com.](http://facebook.com/) Mobile not supported.
2. Review your "Future Off-Facebook Activity" by going [here](https://www.facebook.com/off_facebook_activity) and selecting "**Manage your off-facebook activity**". If you're already connected you'll only see "**Disconnect future activity**".
3. Verify off-facebook is toggled **on.** If off, please turn on. Otherwise, if on please toggle off and then back on.
4. After toggling off-facebook to **on**, reset your Facebook connection and relink with Ayrshare: [Trouble Posting to Facebook](/docs/help-center/technical-support/facebook_posting_issues).
5. When relinking, be sure **all** permissions are granted.