Facebook or Instagram Account Restricted
Why Does Facebook Suspend Accounts or report the Content Violated Community Standards
Facebook suspends accounts or marks posts as violating their community standard when their security AI is triggered. The reasons are often unknown, but can occur when the user changes their password at Facebook, posts a message manually to their feed or Facebook Messenger, or the security AI sees suspicious activity on the Facebook account. Sometimes posts are flagged by Facebook even when the post is seemingly innocuous, but the security AI sees the post as spam or other users have flagged similar post.
Often these issues occur outside of a post that went through Ayrshare.
Please see Facebook’s Post Blocking Guide.
Steps that we recommend:
- Review your recent posts to ensure they aren’t spammy, political, repetitive, or posted too frequently.
- Double-check any URLs you’ve included, as Facebook often flags posts with suspicious links. For example, if you are using your own link shortener that might cause issues.
- Don’t include HTML in the post.
- Check your server logs for any error messages returned from /post.
- Have the user log into Facebook and check if Facebook asks them to take any actions or provide more information. If everything looks ok, the user can try relinking Facebook with Ayrshare and posting again.
- If the user was suspended by Ayrshare, re-activate the user profile in the Ayrshare Dashboard.
Facebook Message: “We limit how often you can post, comment or do other things in a given amount of time in order to help protect the community from spam. You can try again later.”
If you encounter at facebook.com the message “We limit how often you can post, comment or do other things in a given amount of time in order to help protect the community from spam. You can try again later” this might mean you posted or liked too frequently, invited too many people to a Page, messaged too frequently on Facebook Messenger, or Facebook made a mistake.
Facebook flagged your account a potential spammer or a bot. While there is no guaranteed remedy, we recommend decreasing your post, commenting, liking, and messaging frequency for several days.
See our recommended social posting limits.
Instagram Account Restricted
Your Instagram account may be marked as inactive, checkpointed, or restricted by Meta. This can occur for various reasons such as a security issue occurred or Instagram needs you to take an action in the app. Please sign in to the Instagram app and complete any actions the app requires to re-enable the account.
If there is no action to take in the Instagram app, the issue may be resolved if you set the “minimum age restriction” to off or by country in the Instagram app settings. Please see here for detailed instructions on how to change the Instagram minimum age restrictions.